Frequently asked questions57 answers in one place.

It can include breaking out old tiles and fittings, new concealed plumbing and drainage, waterproofing, new tiling, and installing new sanitaryware and fittings. The exact scope is agreed before work starts.

Yes. We remove the old wall and floor tiles and lay new tiles after the plumbing and waterproofing are done.

Yes. Old or leaking pipes in the bathroom are replaced with new concealed lines, which are pressure-tested before tiling.

New plumbing is pressure-tested and wet areas are waterproofed before tiling, which is the main protection against leaks into the flat below.

Yes. We work in apartments across Gurugram and follow the work timings and debris rules of your society.

Yes. You can choose from the 27 brands we install, or buy tiles and fittings yourself, and our team will install them.

It depends on the size of the bathroom and the scope of work. We share a timeline with the quote, before work begins.

The size of the bathroom, how much has to be broken out, the length of new concealed plumbing, the waterproofing area, and the tiles, sanitaryware and fittings you choose. You get a clear quote after the site visit, before any work starts.

One contract covers the complete plumbing scope: planning and layout, material, installation, testing and final handover. You deal with one team instead of several.

Yes. We review your drawings, BOQ and specifications before starting. If you do not have a layout yet, we can prepare one.

Yes, we supply branded material from 27 trusted manufacturers. If you prefer to buy material yourself, we can coordinate and install it.

Yes. Pressure testing and leak checks are part of our process, and any issues are corrected before handover.

The size and height of the building, the number of bathrooms, kitchens and fixtures, the pipe material and brands chosen, and the scope set by your drawings. You get a quote after we study your drawings or BOQ.

You provide the material and Swastik Buildtech provides skilled plumbers and supervision to install it according to your drawings.

Yes. Our teams come from our own 20-member team of plumbers and supervisors.

Yes. We work on residential buildings, group housing and commercial projects of different sizes.

Rates are agreed per project, based on the scope, drawings, timeline and site conditions.

Yes. We can supply genuine branded material on its own at better rates, or take up the work as a turnkey contract that includes material.

Team size is agreed with you, based on the scope, the drawings and your timeline.

An annual maintenance contract under which our team inspects and maintains your plumbing on a fixed schedule for a year.

Visit frequency is agreed in the contract, based on the size and use of your building.

Yes. We start with a site survey to understand the existing system before the contract begins.

Minor repairs and the cost of spare parts are handled as per the terms agreed in your contract.

No. Our plumbing AMC covers pumps, pipelines, valves, fixtures and drainage. For geyser service, contact the brand: their numbers are on our Brand customer care page.

Yes. We maintain common plumbing such as pumps, risers and drainage for residential complexes.

The size of the building, the number of pumps, tanks and fixtures, how often we visit, and which repairs are included in the contract.

It can include plumbing layouts, BOQ preparation, material and brand guidance, and review of existing drawings or site work.

Yes. Our layouts and BOQs can be used by any contractor. We can also execute the work if you prefer.

Yes. We can inspect existing work, find the cause of problems and suggest rectification.

Architectural drawings, the number and type of fixtures, and details of your water source and storage.

The fee depends on the project size and the scope of work, and is agreed before we start.

No. Catalogues and price lists come from the brands, and each brand decides price changes, discontinued models and new launches. Please confirm the latest price and availability with us before you finalise. Our own rates are in the quotation we send you.

No. Swastik Buildtech is a plumbing contractor. Because we buy regularly for our own projects, we can also supply genuine branded material at better rates, with or without fitting. See Get material rates.

Yes. Tap or click Get catalogue on any brand, and a WhatsApp message opens with the brand name filled in. Our team will share the latest catalogue. Prices in a catalogue are the brand's list prices.

Ask us on WhatsApp. If we can source it, we will share what is available.

Yes. Send us the brand, product name or model number on WhatsApp and we will check availability and options for you.

Yes. Tell us the application, your budget and the look you want. We will suggest suitable options across brands and price ranges.

No. We can supply genuine branded material at better rates, or install material you buy yourself.

Yes. If you have already chosen a brand that is not listed here, our team can install it to the same standard.

Yes. For a bathroom remodel, we help you choose sanitaryware, mixers, showers and other fittings to suit your design and budget.

Product warranty comes from the manufacturer as per their terms. Our installation work is covered separately as agreed in your contract.

Our team replies with your quotation within 2 working hours (Mon–Sat, 10am–7pm). On a very busy day, we call you to let you know if it will take a little longer.

No. You can buy material only, or material with fitting by our team. Both are welcome.

Any shop's quotation (PDF or photo), a typed or handwritten list, or photos of the products. Anything works.

Yes. Send the number of bathrooms and a photo or plan of the site, and our team suggests products and brands and prepares the list and the quotation.

No. Every order matters to us, small or large.

Anywhere we serve in Gurugram and Delhi NCR. See areas we serve.

Yes. Every delivery comes with a delivery challan and a GST invoice.

No. We are a plumbing contractor. This page lists each brand's own helpline so you can reach the brand directly.

The brand, on the number shown on its card. Keep your bill and the model number ready.

Send us a photo on WhatsApp. If it is a plumbing problem, our team can visit and fix it.

Where it is needed, yes. For many small works a few photos on WhatsApp are enough to start; for larger work our team visits the site before sharing a quote.